Humana Offers Support for Californians Impacted by the Southern California Wildfires

Humana Inc., one of the nation’s leading health and well-being companies, announced it has launched a series of efforts to assist its members, employees and communities in southern California impacted by the Hill and Woolsey wildfires.

 

Among those measures, Humana has opened its toll-free crisis intervention hotline and counseling services beyond employees and health plan members to include any individual who may need help and support coping with the wildfires.

 

Humana has counselors and work/life specialists available 24 hours a day, seven days a week at 1-888-673-1154 to provide free, confidential assistance to anyone needing help and support in coping with the disaster and its aftermath. Assistance is available in both English and Spanish.

 

Humana has also taken these additional steps:

  • Humana is waiving all requirements for primary care physician (PCP) referrals and prior authorizations for members that identify themselves as being impacted by the fires in counties declared disaster areas.
  • Providing members who need to seek care out-of-network with the same cost-sharing they would receive from an in-network health care provider or facility.
  • For members with a pharmacy benefit, suspending restrictions on refills to allow for travel difficulties and evacuations.

 

Humana is conducting outreach to members in impacted areas of the counties (Los Angeles and Ventura) to let them know how to access care and get help if they are affected by these wildfires.

 

Humana members with questions about services available to them should call the toll-free phone number on the back of their Humana ID card.

 

About Humana

Humana Inc. (NYSE: HUM) is committed to helping our millions of medical and specialty members achieve their best health. Our successful history in care delivery and health plan administration is helping us create a new kind of integrated care with the power to improve health and well-being and lower costs. Our efforts are leading to a better quality of life for people with Medicare, families, individuals, military service personnel, and communities at large.

 

To accomplish that, we support physicians and other health care professionals as they work to deliver the right care in the right place for their patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral health, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience that makes health care easier to navigate and more effective.

 

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

 

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases and conference calls
  • Calendar of events
  • Corporate Governance information

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